Privacy Policy

Introduction

Iconiq Maids ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website iconiqmaids.com (the "Site") or use our cleaning services.

Please read this privacy policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this privacy policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a quote request form
• Contact us via email, phone, or our website
• Schedule a cleaning service
• Subscribe to our newsletter
• Participate in promotions or surveys

This information may include:

• Name
• Email address
• Phone number
• Home address
• Service preferences
• Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Device identifiers
• Geographic location (city/region level)

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our services
• Processing and completing transactions
• Sending you service-related communications
• Responding to your inquiries and support requests
• Sending promotional communications (with your consent)
• Improving our website and services
• Analyzing usage trends and user preferences
• Protecting against fraud and unauthorized access
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our Site. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our Site
• Improve our Site's performance and functionality
• Deliver relevant advertisements
• Measure the effectiveness of our marketing campaigns

Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly
• Analytics Cookies: Help us understand how visitors use our Site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our services. These include:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information about how visitors use our Site. This information is transmitted to and stored by Google. For more information on Google's privacy practices, please visit: Google Privacy Policy.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Ads

We may use Google Ads to display advertisements and remarketing campaigns. Google uses cookies to serve ads based on your prior visits to our Site. You can opt-out of personalized advertising by visiting Google Ads Settings.

Other Third-Party Services

We may also use other third-party services for payment processing, customer support, email marketing, and scheduling. Each of these services has their own privacy policies governing the use of your information.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party companies that assist us in operating our business (payment processors, email services, etc.)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, privacy, safety, or property
• With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Opt-out of marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to know whether your personal information is sold or disclosed
• The right to opt-out of the sale of personal information
• The right to request deletion of personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell personal information as defined under the CCPA.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: